Hero Health - EMIS Web Support Guide

What are the key steps for updating and removing patient details using Registration Workflow?

Workflow
Beginner

Updating and removing patient details using Registration Workflow in EMIS Web is a crucial process for maintaining accurate records and facilitating smooth communication with trading partners. Here's how you can effectively manage these tasks:

Accessing Registration Workflow

To begin, click the EMIS Web menu, navigate to Workflow, select Workflow Manager, and then click on Registration in the navigation pane. Ensure you have the necessary permissions (RBAC activity B1680) configured in your role profile to access and manage demographic duplicate records.

Updating Patient Details

Once within the Registration Workflow:

  • Navigate to the Amendments section located under the GP Links - Inbox.
  • Select the necessary patient record and review the amendment details presented.
  • If the details are correct and you agree with the changes, click Accept on the Registration Workflow ribbon to update the patient's information.

Updating patient details ensures the information is current, which is critical for effective patient management and communication with trading partners. This helps reduce errors and improves the overall quality of care provided to patients.

Removing Patient Records

If you need to remove a patient record:

  • Access the Removals section under GP Links - Outbox.
  • Review the removal request and, if necessary, confirm the transaction by selecting Accept on the Registration Workflow ribbon.
Registration Workflow transmissions run every 10 minutes, ensuring that updates and removals are promptly communicated to your trading partner, keeping your practice's records aligned.

Did you know?

Hero Health offers integration with EMIS Web, enhancing the capability to manage appointments. Features like online booking facilitate patient-led appointment scheduling, saving time for administrators and providing greater flexibility to patients.

Category
Workflow
Sub category
Patient registration
Difficulty
Beginner

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Common questions

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How do I update a patient's details in EMIS Web?

Why would I need to remove a patient from EMIS Web?

How can Hero Health integration benefit my practice?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more