Hero Health - EMIS Web Support Guide

How to create a new slot type on EMIS Web

Appointments
Intermediate

Creating a new slot type in EMIS Web is straightforward, allowing practices to effectively manage different types of appointments, such as blood tests, consultations, or home visits. This functionality supports administrative staff by improving scheduling efficiency and offering flexibility to meet patient needs effectively.

Steps to Create a New Slot Type

To create a new slot type, follow these steps:

  • Open EMIS Web and navigate to the Appointments icon.
  • Select Appointment Configuration from the ribbon.
  • In the configuration menu, find and click on Slot Types.
  • Click Add to create a new slot type. This opens the Slot Type Details screen.
  • Enter the name of the slot type. Only special characters like underscores and spaces are allowed.
  • Select Bookable Slot if this slot type should be available for booking.
  • Choose a slot type from the updated list following GP Appointments Data Collection norms (e.g., Face to Face, Telephone/Audio).
  • You may also include options like Embargo Type, Foreground/Background Colour, and Slot Alert as necessary.
  • Configure any automatic settings such as Allow auto DNA or Send SMS for reminders.

"Creating customised slot types helps in addressing specific patient needs, thereby streamlining the appointment process and improving clinic efficiency." - EMIS Web User

Once the new slot type is set up, it can be made the default for your organisation, ensuring consistency in how appointments are managed and presented to patients.

This process not only aids in categorising and scheduling different appointment types but also personalises the patient experience by providing relevant notifications and reminders.

To learn more about customising slot types and booking options, visit the Configuring the Appointment Book in EMIS Web.

Utilising these features can significantly reduce administrative workload and improve operational oversight within a practice.

Category
Appointments
Sub category
Settings
Difficulty
Intermediate

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Common questions

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more