Hero Health - EMIS Web Support Guide

How does Medicines Manager help patients who don't have access to the internet?

Workflow
Beginner

The Medicines Manager feature in EMIS Web facilitates the management of prescriptions for patients who lack internet access. This functionality enables pharmacists to request repeat medication on behalf of the patient, thereby ensuring that all patients can benefit from electronic prescribing systems.

How Medicines Manager Works

Medicines Manager connects pharmacies using ProScript with GP organisations utilising EMIS Web, allowing for streamlined medication management. When a pharmacist receives a request for a repeat prescription through Medicines Manager, they can process it without the patient needing internet access, eliminating the need for frequent visits to the GP surgery.

Medicines Manager allows patients to obtain repeat prescriptions from their chosen pharmacy without needing a personal internet connection.

Benefits

  • The ability to request and manage prescriptions without internet access increases accessibility for all patients.
  • It reduces visits to the GP surgery, saving time for both the practice staff and patients.
  • The feature offers convenience and enhances medication safety by maintaining a full audit trail and preventing lost prescriptions.

Implementation: For GP practices, activating Medicines Manager within EMIS Web requires an administrator with suitable rights to enable it. Pharmacists need to be aligned with the system to facilitate medication requests effectively.

Category
Workflow
Sub category
Medicine management & prescriptions
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

How do you activate Medicines Manager in EMIS Web?

Does Medicines Manager require patients to have internet access?

How does Medicines Manager save time for practice staff?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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