When the wrong patient record is filed via GP2GP, it is essential to address the error immediately to maintain data integrity and patient privacy. Here are the steps to correct this issue:
Accessing the Workflow Manager
Begin by navigating to the Workflow Manager through the EMIS Web menu. Under the GP2GP section, you'll find Records Received. Here, locate the record that has been incorrectly filed.
Rejecting the Incorrect Record
Once you have identified the incorrect record, select it and click View to review the contents. It's crucial to ensure this is indeed the incorrect record before proceeding. After confirming, on the Workflow Task screen, use the Reject record function available on the ribbon.
Rejecting a wrong patient record promptly helps safeguard patient privacy and ensures clinical safety by preventing unauthorized data access and potential misdiagnosis.
Handling Notifications and Corrections
Once rejected, it's necessary to inform the sending organisation and the local health authority. They can then update or disregard any pending actions like deduction requests, and this may also involve reinstating the correct patient registration if necessary.
Maintaining accurate electronic health records enhances operational efficiency and patient safety, thus playing a vital role in quality healthcare delivery.
