Managing tasks and notifications in the GP2GP navigation pane within EMIS Web is crucial for ensuring patient records are processed efficiently and securely. Here's a step-by-step guide to managing this effectively:
Setting Up Global Views and Escalations
To manage tasks efficiently in the GP2GP navigation pane, ensure that all administrators are set up as global viewers. This gives them access to view all users' tasks within the GP2GP section.
Configuration steps:
- Access the GP2GP section via the Workflow Manager
- In the navigation pane, click Config to view global viewer settings
- Under the Organisation Options, add users as needed
Tip: Configuring escalation settings ensures that any GP2GP task not completed within a specified time frame is automatically escalated to additional administrators, helping maintain timely actions.
Managing Out-of-Office Scenarios
Set deputies for administrators to handle tasks in their absence. Being able to automatically enable deputies eliminates workflow disruptions:
- In Configuration, set out-of-office status and nominate deputies under Organisation Configuration
- Ensure deputies are aware of their roles to avoid conflicting with ongoing tasks
Using the Navigation Pane Effectively
The GP2GP navigation pane is divided into sections for managing record requests, rejections, and received records. Each has specific tasks that require attention:
- Requests: Monitor to ensure timely responses to outgoing transfer requests
- Records Received: Integrate incoming records promptly and address medication or allergy degrades
- Errors: Examine and resolve transfer errors or escalate where necessary
Integrating robust task management within the GP2GP workflow can significantly enhance efficiency, ensuring seamless patient record management across practices.
