Hero Health - EMIS Web Support Guide

How do pharmacies request repeat medications on a patient’s behalf through Medicines Manager?

Workflow
Beginner

Pharmacies can request repeat medications on a patient’s behalf using the Medicines Manager tool integrated with EMIS Web. Here’s how you can facilitate this process effectively:

Activation Requirements

To use Medicines Manager, pharmacies need to be connected with GP practices via ProScript and have EPS enabled. Activation should be initially processed by the GP organisation, followed by action from the pharmacy.

Streamline Your Workflow: By communicating effectively between GP sites and pharmacies, repeat prescriptions can be managed more efficiently, saving time and reducing administrative burden.

Process for Pharmacies

Once Medicines Manager is active, pharmacies can request repeat prescriptions as needed:

  • The pharmacy contacts EMIS Community Pharmacy to activate their ProScript Connect for Medicines Manager functionality.
  • Ensures that all necessary configurations in EMIS Web are set up correctly for the GP practice.

Handling Requests in EMIS Web

When a pharmacy submits a prescription request, it appears in the Medicine Management section of Workflow Manager within EMIS Web. Here, practice staff can approve or reject these requests efficiently, similar to handling Patient Access Requests. This seamless integration ensures minimal disruption and maintains patient care continuity.

Did you know?

Hero Health offers tools that integrate with EMIS Web to enhance patient services. For instance, our Care Navigation Triage service allows configurations specific to your practice. This can link patients with local services and enhance overall care delivery. Learn more about our solutions at Hero Health Care Navigation Triage.

Category
Workflow
Sub category
Medicine management & prescriptions
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

How do I activate Medicines Manager in EMIS Web?

What are the benefits of using the Medicines Manager for repeat prescriptions?

Do pharmacies need special software to request repeat prescriptions through Medicines Manager?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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