To locate detailed patient or transaction information for an unmatched transaction in EMIS Web's Registration Workflow, follow these steps:
Access the Data Tab in Registration Workflow
1. Click the EMIS Web menu, go to Workflow, then select Workflow Manager and choose Registration from the navigation pane.
2. Ensure you have the required RBAC activity: B1680 (Manage Demographic Duplicate Records) in your role profile.
Using the Data Tab
1. In the Registration Workflow ribbon, select the transaction which you wish to investigate.
2. Click on the Data tab to view detailed information about the transaction.
3. Search for the NHS number from the unmatched transaction in the EMIS system using the Patient Find (F5) function to locate or amend patient information as necessary.
This functionality allows administrators to efficiently resolve unmatched transactions, saving time by quickly accessing necessary details.
Finding Additional Information
If further investigation is needed, select Search Transactions under the Actions menu. Input a date range around the unmatched transaction receipt to cover potential variations in transaction dates.
By using these steps, you can effectively resolve unmatched transactions, ensuring patient details are accurate and up-to-date.
