Hero Health - EMIS Web Support Guide

How do I unlock a registration transaction with an 'In Edit' status in EMIS Web’s Registration Workflow?

Workflow
Intermediate

In EMIS Web’s Registration Workflow, transactions may sometimes be locked with an 'In Edit' status. Unlocking these transactions is essential for ensuring the flow of information between your practice and your trading partners is not disrupted. Here's a step-by-step guide to unlocking these transactions:

Steps to Unlock a Registration Transaction

  • Access the Registration Workflow by clicking on the EMIS Web menu, pointing to Workflow, selecting Workflow Manager, and then choosing Registration in the navigation pane.
  • Once in the Registration Workflow, go to the ribbon and locate the Unlock In Edit option.
  • Click on Unlock In Edit to reset the status of the transaction from 'In Edit' to 'Ready To Send'. This ensures that transactions can proceed through the system efficiently.
"Unlocking transactions with an 'In Edit' status streamlines administrative processes, allowing for faster patient registration and improved coordination with trading partners."
Category
Workflow
Sub category
Patient registration
Difficulty
Intermediate

You might also be interested in...

No items found.

Common questions

Frequently asked questions related to this topic

How do I unlock a registration transaction with an 'In Edit' status in EMIS Web?

Why is unlocking 'In Edit' status beneficial in EMIS Web?

Why might a registration transaction be stuck in 'In Edit' status in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more