How do I undo a previously merged patient record in EMIS Web’s Registration Workflow?

To undo a previously merged patient record in EMIS Web’s Registration Workflow, follow these steps:

Access Registration Workflow

• Open EMIS Web and go to the main menu.
• Select Workflow Manager from the Workflow menu, and click on Registration.

Undo Merged Records

• In the Registration section's navigation pane, click on Duplicate Records.
• The right-hand pane will display duplicate record transactions. Using the ribbon, click View Merged Patients.
• A screen showing previously merged patient records will be displayed.
• Select the merged patient record that needs unmerging.
• Click Undo Merge on the ribbon, and then confirm by selecting Yes when prompted.

Undoing a merged record can swiftly rectify errors in patient data, ensuring each patient’s history is accurate and separate, enhancing the precision of care delivery.

By reversing the merge, you ensure the integrity of patient records, preventing data inconsistencies and potential administrative confusion.