Hero Health - EMIS Web Support Guide

How do I unarchive a lab report from the Archived mailbox, and where does it appear afterward?

Workflow
Intermediate

To unarchive a lab report from the Archived mailbox in EMIS Web, follow these simple steps:

  • Access Lab Reports by clicking the EMIS Web menu, selecting Workflow Manager, and then selecting Lab Reports from the navigation pane.
  • Once on the Lab Reports screen, click on Archived in the navigation pane.
  • In the main pane, you'll see all filed and rejected reports. Select the report you wish to unarchive.
  • Click the Unarchive button on the ribbon to move the selected report to the Unmatched mailbox.

After unarchiving, the lab report will appear in the Unmatched mailbox. From this location, it can be matched to the appropriate patient and/or user. This process ensures that the report is then available in the patient's clinical record for any necessary action.

"By efficiently managing your lab reports, you can ensure that no essential information falls through the cracks, enhancing patient safety and care quality."

Why unarchiving can be useful: Unarchiving allows administrators to reactivate reports that need further attention or were archived prematurely, keeping workflow streamlined and accessible. This function helps maintain the accuracy of patient records and supports better clinical decision-making.

Did you know? Hero Health's platform integrates seamlessly with EMIS Web to offer individual messaging capabilities, empowering clinicians to communicate directly with patients about their lab reports via secure messaging. This feature not only improves communication but also enhances patient engagement in their own healthcare.

Category
Workflow
Sub category
Test requests
Difficulty
Intermediate

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Common questions

Frequently asked questions related to this topic

What permission do I need to access the Lab Reports Archived mailbox in EMIS Web?

Where do unarchived lab reports go in EMIS Web?

Why is archival of lab reports useful in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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