Hero Health - EMIS Web Support Guide

How do I subscribe or unsubscribe to an Organisation Group in EMIS Web?

Interoperability
Advanced

To subscribe or unsubscribe to an Organisation Group in EMIS Web, you’ll need appropriate user permissions. Subscribing allows you to filter searches or appointment sessions based on a defined set of partner organisations, while unsubscribing removes these filtered views. This can save considerable time for administrators who regularly collaborate with multiple sites.

Subscribing to an Organisation Group

  • From the EMIS Web menu, select Configuration > Organisation Configuration.
  • In the navigation pane, select Organisation Groups.
  • Click All Organisation Groups on the ribbon to display all available groups.
  • Select the desired group and click Subscribe Organisation Group.
"Subscribing to the correct Organisation Group can save practice staff time by filtering out irrelevant sessions and ensuring patients are booked into the right clinics."

Unsubscribing from an Organisation Group

  • From the EMIS Web menu, select Configuration > Organisation Configuration.
  • Click Organisation Groups in the navigation pane.
  • Select Subscribed Organisation Groups from the ribbon.
  • Choose the organisation group you no longer require and click Unsubscribe Organisation Group.
Category
Interoperability
Sub category
GP Connect
Difficulty
Advanced

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Common questions

Frequently asked questions related to this topic

Why should I subscribe to an Organisation Group?

What if I unsubscribe by mistake?

How does using Organisation Groups affect practice privacy and efficiency?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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