Hero Health - EMIS Web Support Guide

How do I set up or edit MESH mailboxes for receiving lab reports in EMIS Web?

Workflow
Beginner

Setting Up and Editing MESH Mailboxes for Receiving Lab Reports

To effectively manage lab reports in EMIS Web, it’s essential to set up and fine-tune your MESH (Message Exchange for Social care and Health) mailboxes. This process ensures the seamless delivery of laboratory reports directly to your practice's workflow, saving time and minimising errors.

Adding or Editing a MESH Mailbox

  • Access Lab Reports: Click on the EMIS Web menu, navigate to Workflow Manager, and then select Lab Reports in the navigation pane.
  • Go to Mailboxes: In the Organisation Options of the Workflow Manager Configuration screen, choose Mailboxes.
  • Add or Edit a Mailbox:
    • To add, click Add, enter a name in the Mailbox Name field and a password in the Mailbox Password field. NHS England provides this information when you register.
    • To edit, select the existing mailbox, click Edit, modify the details as needed, and click OK.
Setting up MESH mailboxes allows practices to receive lab results efficiently, ensuring reports are directly matched to patients, thereby reducing manual processing time significantly.

Why Use MESH Mailboxes?

Using MESH mailboxes aligns with the best practices for digital communication in healthcare. It facilitates the secure exchange of medical information between laboratories and healthcare providers, improving operational efficiency and patient care quality.

Did You Know?

Hero Health integrates with EMIS Web to enhance your practice's operational capabilities. Features like online booking and individual messaging can further streamline patient interactions and resource management. Learn more about online booking.

Category
Workflow
Sub category
Test requests
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

What permissions do I need to access Lab Reports in EMIS Web?

How do I access Lab Reports in EMIS Web?

What information do I need to set up a MESH mailbox for lab reports?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more