Hero Health - EMIS Web Support Guide

How do I set my out-of-office indicators and ensure my tasks are covered by deputies?

Workflow
Intermediate

Setting up your out-of-office indicators in EMIS Web ensures that your tasks are managed efficiently during absences, preventing workflow disruptions. Here's how you can set these indicators and designate deputies for task management:

Configure Out-of-Office Settings

To begin, access the Workflow Manager Configuration screen by selecting Workflow from the EMIS Web menu, then choose Config from the ribbon. In the User Options section on the left-hand pane, click Out of Office Settings.

  • Select your availability status such as I am currently out of the office.
  • If applicable, set a return date. Your deputies are automatically enabled when you indicate you are out.

Assign Deputies

Within the same Out of Office Settings screen, you can assign deputies to cover your tasks:

  • Click Add under the Manage Deputies section.
  • Select the user(s) from the list who will act as your deputy.
  • For each deputy, assign specific modules of the Workflow Manager they can access.
Selecting appropriate deputies ensures that essential tasks continue seamlessly, enhancing both task coverage and organisational efficiency.

Did You Know?

Hero Health provides solutions that integrate with the EMIS Web system, such as online booking and care navigation, enhancing patient engagement and reducing administrative tasks. Discover more about online booking with Hero Health.

Ensuring your out-of-office settings and deputies are configured correctly will help maintain continuous operation and task management within your team, delivering a consistent service standard even when you're away.

Category
Workflow
Sub category
Tasks
Difficulty
Intermediate

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Common questions

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How do I assign deputies to manage my tasks in EMIS Web?

Is it important to set out-of-office indicators in EMIS Web?

What is the benefit of setting deputies when I'm out of the office in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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