Hero Health - EMIS Web Support Guide

How do I set an urgent priority for a task in EMIS Web so it appears at the top of the list?

Workflow
Intermediate

Setting an urgent priority for a task in EMIS Web ensures it takes precedence and appears at the top of your task list, enabling quick action and better management. Here’s how you can mark tasks as urgent:

Access the Tasks Module

To begin, navigate to the EMIS Web menu, point to Workflow, and select Workflow Manager. From here, click on Tasks in the navigation pane. This will display your To-Do List by default.

Setting Task Priority

Once you are in the Tasks module, select the task you want to mark as urgent. This can be done from either the To-Do List or the Sent Tasks section. Click on the task to open it, and in the ribbon at the top of the screen, look for the option labelled High Priority. By selecting this, your task will be given urgent status, and a red arrow will appear next to it, indicating its importance.

Setting tasks as urgent helps streamline workflows and ensures that critical tasks are addressed promptly, reducing bottlenecks in task management.

Best Practice Tip

It’s advisable to regularly review and manage your tasks, especially those marked as urgent, to maintain an efficient workflow. Regular task management can help prevent slowdowns and ensures system performance remains optimal.

For users looking to enhance task management further, consider utilising custom folders to organise urgent tasks more effectively, ensuring they are easily accessible and always prioritised.

Did You Know?

If you wish to enhance your appointment management, Hero Health's Online Booking feature seamlessly integrates with EMIS Web. It allows for fully configurable online booking options directly from your practice's website, improving accessibility for patients and reducing administrative workload.

Category
Workflow
Sub category
Tasks
Difficulty
Intermediate

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Common questions

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How can I view all my urgent tasks in EMIS Web?

Can all task types be marked as urgent?

Is there a way to sort tasks so that urgent tasks are more visible?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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