Hero Health - EMIS Web Support Guide

How do I manually refresh the task counters if I need an immediate update instead of waiting for the five-minute refresh interval?

Workflow
Beginner

EMIS Web's Workflow Manager updates task counters every five minutes. However, you may find that you need an immediate status update due to urgent workflow requirements.

Quick Refresh Steps

To manually refresh your task counters:

  • Open Workflow Manager from the EMIS Web menu by navigating to Workflow and selecting Tasks.
  • On the ribbon in Workflow Manager, locate and click Refresh Task Count. This action immediately updates your task view without waiting for the next scheduled refresh.
Manual refresh ensures your task list is always up-to-date, improving efficiency and reducing the waiting time, especially in fast-paced environments where task completion or reassignment is frequent.

By using the manual refresh option, administrators and clinicians can ensure they're working with the most current information, facilitating timely decision-making and task management.

Category
Workflow
Sub category
Tasks
Difficulty
Beginner

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more