Hero Health - EMIS Web Support Guide

How do I manually amend a patient’s NHS number in EMIS Web’s Registration Workflow?

Workflow
Advanced

To manually amend a patient's NHS number in EMIS Web's Registration Workflow, follow these simple steps. Ensure that you have the appropriate permissions by checking that your RBAC role includes the activity B1680 'Manage Demographic Duplicate Records'. This allows access to the relevant functionality within EMIS Web.

Step-by-Step Guide

Access Registration Workflow:

  • Open EMIS Web, navigate to the menu, hover over Workflow, and select Workflow Manager.
  • In the navigation pane, click on Registration.

Amending the NHS Number:

  • From the ribbon, click on Actions and select Amend Patient Identifier.
  • Choose the patient whose NHS number needs amending and click OK.
  • On the Amend NHS Number screen, enter the new NHS number in the field provided.
  • After carefully checking the new number, click OK to save the changes.

It's important to remember that these changes are only recorded locally in EMIS Web and will not be transmitted to trading partners via GP Links. When dealing with sensitive information, ensuring the accuracy and verification of changes is paramount to maintaining reliable patient records.

Amending an NHS number locally can save significant time and streamline the registration process within your practice, ensuring patient records are swiftly updated without waiting for external confirmations.
Category
Workflow
Sub category
Patient registration
Difficulty
Advanced

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Common questions

Frequently asked questions related to this topic

Do amendments to a patient's NHS number automatically notify trading partners?

Why should you amend NHS numbers manually in EMIS Web only when necessary?

How can I access the Registration Workflow in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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