Hero Health - EMIS Web Support Guide

How do I create and manage trading partners in EMIS Web’s Registration Workflow?

Workflow
Intermediate

To create and manage trading partners in EMIS Web's Registration Workflow, you need to configure settings that facilitate the exchange of patient registration data with other organisations, such as NHS bodies.

Accessing Registration Workflow Configuration

To begin, navigate to the EMIS Web menu, point to Workflow, click Workflow Manager, and then click Config on the ribbon. In order to configure the required settings, your role profile must include certain RBAC activities, such as B1680 Manage Demographic Duplicate Records and B0062 Local System Administration.

Configuring Trading Partners

  • Once in Workflow Configuration, select Trading Partners from the Organisation Options pane.
  • Click Add to create a new trading partner entry.
  • Fill in the required fields:
    • Trading Partner Name - Enter the name of the trading partner.
    • DTS Mailbox - This is crucial for electronic communication.
    • Main Contact - Name of the primary contact person at the trading partner.
    • Telephone - Complete with the main contact number for quick communication.
  • Click OK to save the trading partner information.

Benefits of Trading Partner Management

Establishing trading partners in EMIS Web streamlines the secure exchange of patient registration data, fostering efficient and accurate synchronisation between the practice and other NHS services. This process saves time, reduces potential errors in patient demographics, and ensures consistency in records across platforms.
Category
Workflow
Sub category
Patient registration
Difficulty
Intermediate

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Common questions

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How do I access the Registration Workflow in EMIS Web?

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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