How do I create an Enhanced Access Team to manage cross-organisation tasks in EMIS Web?

Creating an Enhanced Access Team in EMIS Web provides a seamless way for Primary Care Networks (PCNs) and general practices to manage cross-organisation tasks efficiently. This capability enhances coordination and optimises patient care by ensuring tasks are promptly addressed across multiple organisations.

Step-by-step guide to creating an Enhanced Access Team

Before you begin, ensure that the Cross Organisation Task Data Sharing Agreement is activated on both the PCN Hub and the GP Practices involved. Follow these instructions:

• Go to Configuration > Organisation Configuration and select Teams.
• Click on Add and then select Add Team.
• Name the team, for example, "Enhanced Access Team". Add the relevant members who will administer these tasks.
• Ensure the Allow Acceptance of Tasks option is checked.

Enabling Team Members to Manage Tasks

To allow team members to accept workflow tasks from sharing organisations:

• Navigate to Configuration > Organisation Configuration, and select Users.
• Search for the user and open their account by selecting Edit User or double-clicking the account.
• Under the Cross Organisation Sharing menu, ensure that the Yes radio buttons are checked.

Setting up an Enhanced Access Team can significantly reduce administrative burdens by streamlining task assignments and management across multiple organisations.