Hero Health - EMIS Web Support Guide

How do I configure lab report filing options (for example, prompting for comments on abnormal results) in EMIS Web?

Workflow
Beginner

Configuring lab report filing options in EMIS Web is essential for streamlining the handling of medical test results in your organisation. This guide will help you set up the necessary configurations for lab reports, such as user comment prompts for abnormal results.

Accessing Lab Reports

To begin configuring lab reports, access the Lab Reports section in Workflow Manager. Click the EMIS Web menu, select Workflow Manager, and then click Lab Reports in the navigation pane. Ensure you have the appropriate RBAC activities in your role profile to access this section.

Configuring User Comments

Adding user comments helps contextualise lab results, especially for abnormal findings which may require further follow-up.

  • In the Organisation Options of Workflow Manager, click Lab Reports Configuration.
  • In the User Comments pane, click Add to insert a new comment.
  • Type your desired comment, select whether it applies to Normal Results or Abnormal Results, and decide if it should be the default comment.

Setting Filing Options

To improve efficiency, setting the appropriate filing options is crucial:

  • In the Filing Options section, choose to prompt for comments if Abnormal.
  • You can also choose to complete test requests after sampling to finalise the requests automatically post-sampling.
  • Click OK to save your options.
"Prompting for comments on abnormal results ensures that clinicians process necessary follow-up actions immediately, ensuring important findings aren't overlooked.”
Category
Workflow
Sub category
Test requests
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

How do I access and configure lab reports in EMIS Web?

Why is it important to add user comments to lab reports in EMIS Web?

What should I do if a lab report is in the Unmatched mailbox in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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