Hero Health - EMIS Web Support Guide

How do I change the owner of a referral task in EMIS Web?

Workflow
Beginner

To change the owner of a referral task in EMIS Web, follow these straightforward steps:

  • Access Referral Management: Click the EMIS Web menu, navigate to Workflow Manager, and select Referral Management from the navigation pane.
  • Select the required category in the navigation pane to locate the task you want to change.
  • In the right-hand pane, click to select the task for which the owner needs to be changed.
  • Use the ribbon at the top of the screen and click Change Owner.
  • On the 'Change Task Owner' screen, click the search icon (or press F4) to open the 'Find Teams or Users' screen.
  • Select the required new task owner from the list displayed.
  • Click OK to confirm and allocate the task to the new owner.
Tip: Reassigning task ownership ensures that tasks are handled by appropriate team members, helping maintain workflow efficiency and reducing delays.
Category
Workflow
Sub category
Referrals
Difficulty
Beginner

You might also be interested in...

No items found.

Common questions

Frequently asked questions related to this topic

How do I access Referral Management in EMIS Web?

Why is changing the owner of a referral task in EMIS Web useful?

How do I change the priority of a referral task in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more