Hero Health - EMIS Web Support Guide

How do I add or remove notes from a Registration Workflow transaction in EMIS Web?

Workflow
Intermediate

Adding or removing notes from a Registration Workflow transaction in EMIS Web requires you to have the necessary permissions and access to the system. Follow these steps carefully to manage notes within the workflow:

Accessing Registration Workflow

Begin by clicking the EMIS Web menu, navigate to Workflow, select Workflow Manager, and then choose Registration from the navigation pane. Ensure you have the RBAC activity B1680 Manage Demographic Duplicate Records included in your role.

Adding a Note

To add a note to a transaction, follow these steps:

  • Locate and select the required transaction type in the navigation pane.
  • Click on the transaction you wish to add a note to.
  • On the ribbon, click Add Note.
  • Type your note into the displayed screen and click Close. A note icon will indicate that a note has been added to the transaction.

Removing a Note

If you wish to delete a note:

  • Access the transaction type in the Registration Workflow.
  • Select the transaction from which you want to remove a note.
  • On the ribbon, click Delete Note. The note will be removed from the transaction.
Using notes effectively can significantly improve how registration transactions are managed, as they act as a record of important details that might need to be revisited or reviewed by other team members.
Category
Workflow
Sub category
Patient registration
Difficulty
Intermediate

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Common questions

Frequently asked questions related to this topic

Why should I add or remove notes from a Registration Workflow transaction?

Do I need special permissions to add or remove notes in EMIS Web?

How do I access the Registration Workflow to add or remove notes?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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