Hero Health - EMIS Web Support Guide

How do I activate or deactivate the GP Connect Update Record functionality in EMIS Web?

Interoperability
Advanced

Overview

GP Connect Update Record allows information from community pharmacy consultations to flow directly into a patient’s GP record in EMIS Web. After reviewing the provisional consultation in Workflow Manager, the record is fully filed. If you need to switch this functionality on or off, follow these steps.

How to Activate or Deactivate

  • Access Organisation Configuration from the EMIS Web menu.
  • Select Edit Organisation and scroll down to the option Accept GP Connect Update Record via MESH.
  • Choose Yes (to enable) or No (to disable).
  • Click OK to save.
  • Restart EMIS Web when prompted to complete the process.
Enabling GP Connect Update Record can reduce the manual effort required to file pharmacy consultations, saving time for busy administrators.

When you deactivate, pharmacy messages are rejected and returned to the sending pharmacy system. If reactivated, incoming messages will resume being filed automatically, providing more complete patient records.

Category
Interoperability
Sub category
GP Connect
Difficulty
Advanced

You might also be interested in...

No items found.

Common questions

Frequently asked questions related to this topic

What happens if I turn off GP Connect Update Record?

Do I really need to restart EMIS Web after changing these settings?

Why is activating GP Connect Update Record beneficial?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more