Hero Health - EMIS Web Support Guide

How do I activate and configure a third-party test request provider (e.g. ICE) in EMIS Web?

Workflow
Intermediate

To activate and configure a third-party test request provider like ICE in EMIS Web, follow these steps:

Access EMAS Manager

Begin by clicking the EMIS Web menu, then navigate to System Tools and select EMAS Manager.

Activating a Test Request Provider

  • Within the EMAS Manager, click the Test Requests tab located at the bottom of the navigation pane.
  • Select the required test request provider at the top of the navigation pane.
  • On the ribbon, click Activate Application. A green tick will be displayed next to the provider name indicating activation.

Configuring User Credentials

  • In the EMAS Manager, with the test request provider selected, click Users at the bottom of the screen.
  • Select the required user and click Edit to configure their credentials.
  • Enter the username and password provided by your laboratory in the respective fields.
  • Ensure Enable User is selected, and then click OK.

Repeat this process for any additional users or providers as necessary.

Update Provider Details

  • If you need to update the test request provider’s details, access the EMAS Manager, select the provider, and click Edit.
  • Input the new URL or description details and click OK to save changes.
"By streamlining test request processes, EMIS Web supports a seamless workflow, reducing administrative burdens and enhancing your practice's efficiency."

Tip: For optimal use, check if your laboratory's system allows for online test ordering which can further automate and improve request processing.

For practices aiming to enhance patient engagement, integrating with platforms like Hero Health offers features like online booking and individual messaging. Learn more about Online Booking and Individual Messaging to maximise efficiencies.

Category
Workflow
Sub category
Test requests
Difficulty
Intermediate

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more