Hero Health - EMIS Web Support Guide

How can I interpret the different task icons (for forwarded tasks, high priority tasks, completed tasks, etc.) and use them to better manage my task list?

Workflow
Beginner

Understanding task icons in EMIS Web is essential for effective task management. These icons help differentiate between various task statuses and assist users in distinguishing tasks quickly.

Interpreting Task Icons

  • Red Text: Indicates overdue tasks, signalling urgency.
  • High Priority: Highlighted with a red arrow, featured at the top of the list for immediate attention.
  • Completed Tasks: Marked to indicate successful completion.
  • Forwarded Tasks: Displayed with an icon indicating they have been sent to another user.
  • Notes Attached: An icon signals that additional information is included with the task. Click to view these notes.

Hovering over icons generally provides tooltips for further explanation. For tasks with owners, a hover action will reveal the responsible individual's name.

Managing Your Task List

Effectively using these icons means prioritising tasks based on urgency and importance. High-priority tasks should be tackled first to maintain workflow efficiency.

"Prioritising and efficiently managing your task list using these visual indicators ensures no task is overlooked, enhancing productivity."

Regular reviewing and updating of your task list help maintain an organised and effective workflow, preventing performance issues within EMIS Web. The visual indicators serve as real-time guides, enabling you to react swiftly to changing priorities and organisational needs.

By routinely engaging with the tasks categorized under these icons, users can significantly improve the quality of patient care and administrative efficiency.

Category
Workflow
Sub category
Tasks
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

How can I manage tasks effectively in EMIS Web using task icons?

Can tasks be customised in EMIS Web?

How are overdue and high-priority tasks displayed in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more