Hero Health - EMIS Web Support Guide

How can I change the owner of a test request in EMIS Web?

Workflow
Intermediate

To change the owner of a test request in EMIS Web, begin by accessing the Test Requests section. Navigate using the EMIS Web menu: select Workflow Manager and then click Test Requests. This will display the Test Requests screen in the workflow manager.

Steps to Change the Owner

Select the specific test request you wish to reassign by clicking on it from the list. Once selected, you will find the option to Change Owner on the ribbon at the top of the screen. Click on this option to proceed with the reassignment.

Next, choose the new owner for the request. You can either select from a list of recently used users or opt to Find User which allows you to search for the necessary team or user. Note that any users who are currently out of office will appear greyed out, indicating that assignment to them is not possible during their absence.

This functionality helps to streamline the process, ensuring that tasks are handled by the most appropriate team members, enhancing both efficiency and accountability within healthcare settings.

Did You Know?

Through integration with EMIS Web, Hero Health's online booking system can further enhance patient interactions by allowing seamless appointment scheduling directly through your clinic's website, optimising time management for both staff and patients.

Category
Workflow
Sub category
Test requests
Difficulty
Intermediate

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How do I change the owner of a test request in EMIS Web?

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more