Resending an interchange in EMIS Web does not generate a new transaction, but rather updates the status of the original one. This is a critical step to ensure that patient registrations and other transactional data reach the intended trading partners, such as labs or health authorities. Here's how you can resend an interchange and confirm its successful transmission.
Steps to Resend an Interchange
Firstly, access the interchange transmission details through the Workflow Manager in EMIS Web. You will need the interchange number and the date it was initially sent, which should be provided by your trading partner. Navigate to the relevant section, such as Lab Reports or GP Links, based on the type of interchange.
Once in the appropriate section, use the DTS option to view the Interchange History. From there, search by the interchange number provided. Right-click on the necessary interchange and select Re-Send.
Resending interchanges helps maintain seamless data flow, ensuring that critical patient information is accurately updated without creating redundant transactions.
Confirming Successful Transmission
After resending, it is important to verify that the interchange has been acknowledged successfully. Go to the Registration Workflow and check the GP Links - Outbox for transaction status updates. Look for the 'Acknowledged' status, which indicates a successful transmission.
If you encounter persistent issues, consider reaching out to EMIS Support for further assistance. Ensuring that patient information reaches trading partners promptly improves clinical operations and patient care.
