Hero Health - EMIS Web Support Guide

Does GP2GP transfer mean the practice no longer needs paper records, and if not, why are paper files still required?

Workflow
Beginner

GP2GP transfer is a significant advancement in transferring patient records electronically between GP practices, yet it doesn't entirely eliminate the need for paper records. Understanding why paper records still play a role is essential for maintaining comprehensive and accurate patient information.

Why Paper Records Are Still Necessary

While GP2GP is a secure and efficient method for transferring electronic patient records, there are circumstances where paper files are indispensable:

  • Incompleteness of Digital Transfers: Not all elements of a patient's medical record may be transferred electronically. Attachments such as specific document types (e.g., certain .xxx files in Docman) aren’t sent through GP2GP and must remain in physical form.
  • Technology Compatibility: Not all GP practices utilize GP2GP. Practices without GP2GP capabilities require traditional paper records for accurate record-keeping.
  • Data Validation: Paper records may be used to validate the data received electronically, ensuring the information’s accuracy and completeness within the new practice's system.
"The continued use of paper records helps ensure no details are overlooked during electronic transfers, preserving patient safety and data integrity."

Managing GP2GP Transfers

Implementing GP2GP offers numerous benefits in enhancing the efficiency and security of patient record transfers. To successfully manage GP2GP tasks, using the Workflow Manager within EMIS Web is essential. Here, clinicians can track the status of records sent, received, and integrated into the practice’s system.

Handling Exceptions and Errors

Despite the reliability of GP2GP, errors or exceptions can occur. Regularly monitoring transactions and addressing issues promptly ensures continuity in patient care. When electronic transfers encounter problems, requesting paper records from the patient’s previous practice is advisable.

Did You Know?

Hero Health can further enhance your practice operations by allowing full online booking capabilities through configurable website bookings. This allows for seamless integration with your existing EMIS Web setup, saving time and empowering patients to secure their preferred appointment slots independently. Learn more about this feature on Hero Health’s Online Booking page.

Category
Workflow
Sub category
GP2GP
Difficulty
Beginner

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Common questions

Frequently asked questions related to this topic

Why are paper files still required even with GP2GP transfers?

What types of data are transferred with GP2GP?

What should I do if a GP2GP transfer fails?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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