Hero empowers Digital Transformation Leads to run communication and outreach campaigns across their entire PCN or Federation.
Using Hero's batch messaging feature, you can upload an aggregated list of patients from across your PCN patch and contact them directly by email or SMS. Patient details are retrieved from PDS. The outbound message and any invited responses can be saved to your hubsite EMIS or Systm1 instance.
Digital Transformation Leads use Hero's communication to run PCN wide campaigns, aiming to achieve appointment booking or questionnaire completion.
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Hero is built for cross-organisational working. Message patients across your entire catchment, run large-scale health campaigns from your PCN or accept online bookings into your hubsite from any patients registered in your catchment.