Hero empowers Digital Transformation Leads to run communication and outreach campaigns across their entire PCN or Federation.

Using Hero's batch messaging feature, you can upload an aggregated list of patients from across your PCN patch and contact them directly by email or SMS. Patient details are retrieved from PDS. The outbound message and any invited responses can be saved to your hubsite EMIS or Systm1 instance.

Digital Transformation Leads use Hero's communication to run PCN wide campaigns, aiming to achieve appointment booking or questionnaire completion.

Frequently asked questions

Commonly asked questions by providers using Hero to transform their service

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Solutions for healthcare teams

Community providers
PCN hubsites
GP practices

Why NHS community providers use Hero Health

Community healthcare providers use Hero Health to communicate with patients and manage appointments

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Discover more

Considering Hero? Review our latest blogs to learn about how practices are using Care Navigation, and why Hero Health is an increasingly popular alternative to Accurx

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