How Much Does Accurx Cost? Let’s Do the Maths

Accurx’s Pricing – Are You Sitting Down?

Accurx’s pricing might not be top-secret, but it certainly isn’t pocket change once you dive into the G-Cloud 14 framework documentation. The platform uses a tiered pricing structure based on your patient list size, and although you might save a bit per patient as your list grows, the total bill can still feel huge.

The Breakdown

If you’re buying Accurx through the G-Cloud 14 framework, its toolkits and modules are priced per patient (exc. SMS and VAT). Here are the highlight figures:

• Bronze Toolkit: £0.34 – £0.53 per patient
• Silver Toolkit: £0.54 – £0.85 per patient
• Gold Toolkit: £0.75 – £1.07 per patient

Let’s consider an ICB with 900,000+ patients. Opting for the Gold Toolkit at £0.75 per patient works out to £675,000 a year—which is a pretty hefty slice of your budget. It’s not far off what you might pay for EMIS or TPP.

Want Just One Feature? That’ll Be Extra

Not every practice needs the entire Accurx package. Some want just two-way patient messaging or online consultations. The downside? The module costs are still high, especially when multiplied by tens of thousands of patients:

• Two-way Patient Messaging: £0.18 – £0.27 per patient
• Video Consultations: £0.13 – £0.20 per patient
• Patient Triage (Online Consultation): £0.21 – £0.30 per patient
• Appointment Booking: £0.29 – £0.34 per patient

For a large population, costs escalate quickly—even if you’re only using one or two of these features. If you’re curious about Accurx’s costs for an individual GP site, check out our article on What is Accurx’s pricing for an individual GP practice?

But Wait… There’s An Alternative…Hero Health

Before you resign yourself to signing that big contract, let’s talk about an alternative: Hero Health. For 45p per patient, you’ll get all the essentials you need for total triage, including batch messaging, patient communications, online consultations, and video calls. Hero even comes packaged with an online booking module—something Accurx doesn’t really provide—which you can learn more about here.

Whether you’re a single practice or a part of a bigger network, Hero Health is cost-effective and quick to implement, with discounts available for larger ICBs and PCNs. If you’re wondering whether Accurx might be too expensive, you can also read more detail in our Is Accurx too expensive? post.

Why Hero Is the Better Choice (At a Fraction of the Price)

Accurx’s pricing can work for some practices, but many are frantically doing the maths. Meanwhile, Hero Health offers better value at 45p per patient. It’s more flexible too—pick the features you need (like Care Navigation & Triage) without unnecessary extras. With seamless integration into EMIS or Systm1, Hero Health’s aim is simplicity, so your practice won’t be stuck wrestling with tech.

Conclusion

So how much does Accurx cost? Potentially over £1 per patient per year if you’re not careful. For any budget-conscious practice, that’s a steep climb—and might not reflect the best value for your investment.

In contrast, Hero Health keeps it simple with 45p per patient, offering both affordability and advanced functionality that goes above and beyond. If you’re ready to wave goodbye to crippling contracts and inefficiencies, Hero Health could be the light at the end of the (pricey) tunnel.

Want to see how Hero Health can save your practice money and time? Get in touch to find out more.