eConsult how does it work?

How e-consult Tools Work

Using tools like eConsult, Accurx or Hero Health's Care Navigation is super easy! Here's a quick rundown of how you can get started and make the most of these kind of digital platforms.

Step 1: Get Started And Submit An eConsult

Feeling under the weather or have a request for your GP? You’ve got a few options to kick things off with eConsult and similar tools:

• Head to your GP practice website
• Use the NHS App

Step 2: Choose Your Pathway

Once you're on the platform, you need to select the relevant section that fits your need. Whether you want advice, a prescription, or to check your symptoms, there's a dedicated area for each request.

Step 3: Fill Out the Online Form

Now, it’s time to fill out the information requested. This is the econsult or online consultation. This part is important because the questions might change based on what you input. The more detailed you are, the better your GP can understand your situation!

Step 4: Submit Your eConsult

After filling out the form, just hit submit! Your practice will review your eConsult and decide the best course of action. This means you might not even need to visit the practice in person.

Do You Know What an Online Consultation Is?

Online consultations are all about convenience! They allow you to submit medical or administrative requests to your GP without having to call or visit the surgery. Instead of waiting on hold or sitting in a waiting room, you can handle everything from the comfort of your home.

What Is eConsult and How Do You Use It?

So, what exactly is eConsult? It's a digital triage and online consultation platform designed to help NHS GP practices understand and respond to patient needs better. By collecting structured and safe information, it ensures you get the right care at the right time.

With tools like eConsult, you can generally:

• Access self-help information and a symptom checker
• Get advice on long-term conditions
• Find local services or self-referral options
• Submit consultations for your family members

• Hero Health Care Navigation