With Hero's integrated video solution, each video appointment takes place in a unique video consultation room, delivered in compliance with GDPR
With Hero Health, patients receive seamless access to their video appointments through automated invitations. As soon as a patient books a video consultation, they are instantly issued a secure link, ensuring they have all the details they need. Hero Health automatically sends a reminder with the same link 30 minutes before the scheduled time.
Hero Health simplifies virtual consultations by allowing both patients and clinicians to join video appointments directly from their browser—no need to download additional apps or software. With just a single click, users can connect to their video appointment securely and efficiently, improving convenience for both patients and healthcare providers.
Hero Health enables a more inclusive and collaborative approach to virtual care by allowing additional participants to join video consultations. Whether it’s a translator assisting with communication, a family member providing support, or another healthcare professional offering input, extra attendees can be easily invited to join the call.
Automate your practice management and delight your patients
Your practice's digital front door. Direct patients to submit enquiries or to external links.
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Communicate with entire patient groups, inviting them to book or complete questionnaires
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Use Hero's appointment functionality to manage your diary and offer online booking.
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Secure private electronic prescriptions for EMIS and TPP Systm1 users.
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The patient is booked into the video appointment, either making the booking independently online or booked in by an administrator on their behalf
The patient (or proxy) is automatically sent the link to join the video consultation at the time of booking, and again 30 minutes prior to the appointment.
The patient can enter the video waiting room up to 15 minutes in advance of the appointment start time. The clinician can join directly from the Hero diary.
