Manage your practice's diary. Appointment session availability is retrieved from EMIS Web or Systm1. Your administrators can book appointments directly through Hero into the underlying clinical system, with the benefit of being able to capture structured information via intake forms, and create invoices for payment. Set sessions as visible for online booking.

Accept bookings 24/7 and without consuming your administrative resource. Allow patients to find appointment slots online via your website. Patients see appointments in real-time, and can choose a time and date that suits them. Once a booking has been made, patients have the flexibility to reschedule or cancel.

Integrate online booking that is consistent with your practice's brand. Add your logo, define your colour scheme and elements of your styling, so that patients can have a seamless experience when booking and managing appointments.

Capture additional information from patients at the time of booking. Use our pre-defined template intake forms or create your own. You can require different intake forms to be complete for each appointment in Hero. The submitted data can easily be reviewed, and saved to the patient's clinical record.

Are you concerned that by adopting online booking, you will lose control of your diary? Use Hero's online booking restrictions to limit who can book your appointments. Add age and gender restrictions to directly limit access, or embed intake forms requiring patient confirmations before booking.

Automate your appointment management, by sending patients self-booking links to complete their appointment booking. Patients can book in their own time, and can be required to complete an intake form or provide payment.