Send entire cohorts of patients bulk messages by email or SMS. Upload a list of your patients to Hero, and we'll match them to the patient clinical records in your underlying EMIS or Systm1. Message all the uploaded patients and include links to book appointments or complete questionnaires.

Capture information from your patients by including questionnaires in your patient messaging. Use our template questionnaires for commonly asked questions, or create your own questionnaires. Having opened a link to the digital questionnaire, patients enter their date-of-birth, complete the questions and submit for review in the Hero workflow.

Automate your appointment management, by sending patients self-booking links to complete their appointment booking. Patients can book in their own time, and can be required to complete an intake form or provide payment.

Hero Health’s batch message analytics provide valuable insights into the effectiveness of your patient outreach. Monitor the deliverability of your bulk messages and track patient engagement in real time, identifying which groups have yet to complete a booking or questionnaire. With this data at your fingertips, you can quickly follow up with targeted reminders, improving response rates and ensuring more patients take the necessary actions. By optimizing your communication strategy, Hero helps enhance patient compliance and streamline healthcare delivery.